Croydon Community Mediation
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All our mediators are volunteers, who give their time freely to CCM.  The person we are looking for can give a few hours on an ad hoc basis to visit clients; they must also be available for the occasional Saturday or Sunday meeting.  The most important attribute a mediator can possess is the ability to listen, thus getting to the heart of the difficulty, and helping the clients to reach a solution. 

Does this sound like you? Would you like to help make a difference in your community?

Q: I am interested but am only available two nights a week.
A: That’s OK. If you are selected, we will only give you cases to suit your availability.  However, we ask that you see a case through to the end - it’s not fair on the client to have to explain everything again.

Q: Will I be on my own?
A: We will support you every step of the way. We always work in pairs.

We know that you will be nervous the first time you meet a client, so we will send you out with an experienced mediator, who will guide you through the process.  When you are confident, we will send you out with other mediators. 

Q: How do I start?
A: By filling in the Application Form and returning it to the office.

Q: What happens next?
A: You will be invited to an Assessment Day and, if you are successful, you will be trained by our highly experienced mediator/trainer.  The course lasts approximately six days spread over two to three weeks.


Let's listen let's talk